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handcrafted enameled jewellery

Terms and conditions
Scope
These Terms and Conditions (hereinafter named the Terms) will apply to the sale and supply of jewellery products made by or for Vincent Paeder (hereinafter the Product), by Vincent Paeder (hereinafter we, us or the Seller) to the customer (hereinafter you or the Customer), unless otherwise agreed in writing by the parties.
You shall read and agree upon the Terms when placing an order at the Seller's website: www.paeder.fi, www.paeder.ch (the Website) or by electronic or remote communication means.
Validity
These Terms are effective as of the 1st of August 2020 and until otherwise notified.
We have the right to modify the Terms without notice by publishing updated terms on the Website.
The Terms in force at the time of the Customer's order will apply to the supply of Products.
Pricing
Unless otherwise specified by us in writing, prices are in accordance with our price list at the time of order.
Prices are specified in Euros (EUR), including Finnish retail VAT, excluding shipping charges. Additional taxes and fees are at the expense of the Customer.
Prices indicated on the Website in other currencies than Euros are calculated from the European Central Bank exchange rates with Euro, with a 2% additional fee. The exchange rates are updated daily.
We can change prices without notice.
Order
You shall submit an order in writing to us. The order is legally binding. A purchase agreement is not entered into until you have received an order confirmation from us in writing.
You may withdraw a placed order before we have confirmed it.
We may refuse an order for any reason. We shall notify the Customer accordingly.
Payment
Bambora PayForm (Paybyway Oy, business-id FI24865594) is the payment facilitator for our online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Bambora. Bambora or Paybyway Oy will be shown as the transaction recipient in your bank account statement. Paying with Bambora is safe. All information is exchanged through secured connections. Bambora is not liable for any obligation related to the trade. You can read more about Bambora here
Alternatively, payments can be made by wire transfer to the account provided during the ordering process.
You shall pay payment fees.
Payment is mandatory for us to accept an order.
We withhold products for up to 14 days from the date of order. We reserve the right to cancel the order if payment hasn't been received within this time.
Payment methods provided by Bambora
With Bambora PayForm you can pay your order by an internet banking account, a wallet, an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, and Jousto.
Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons having their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 eur/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 eur. Aurajoki Nordic Oy issues the credit. Read more from www.jousto.com.
Bambora contact details
Bambora PayForm, Paybyway Oy (business-id FI24865594)
E-mail: payform@bambora.com
Telephone: +358 9 315 82 555 (workdays 9-17)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
Shipping
Unless otherwise agreed, shipping will be made no later than 7 working days from the date of order.
Shipping will be made using the method agreed in the order. Depending on the destination country, delivery may be made to the Customer's specified address or to the nearest pick-up point.
We will communicate with you about any delay. If the delivery is delayed by more than 30 working days outside your control, and unless otherwise agreed, you are entitled to cancel the order. You shall notify us in writing of your decision to cancel the order. We assume no liability for delivery delays.
Unless otherwise agreed, a delivery not collected during the carrier's storage period will be destroyed without compensation to the Customer.
Withdrawal
You are entitled to withdraw an order within 14 days of receiving it. You shall notify us in writing of your decision to withdraw. We provide a model withdrawal form on the Website to facilitate the operation. You shall return the Products back within 14 days of notifying us.
Unless otherwise agreed, you shall bear the costs of returning a Product.
We shall refund the shipping costs of an order, returned in its entirety, excluding additional shipping options.
We shall not refund a Product if:
  • it has been damaged or modified by or for the Customer,
  • it has been custom-made for the Customer
We shall issue a refund within 14 days of receiving your notification of withdrawal. Refund may be delayed until reception or proof of reception of the returned order.
Defects
You shall notify us of a defect within 2 months after noticing it.
Unless otherwise agreed, you shall bear the costs of returning a defective Product.
A Product deemed defective gives you the right to request from us to undertake one of the following actions:
  • repair the Product if possible,
  • replace the Product with another Product deemed equivalent by us,
  • refund the Product.
We decide on the appropriate action after inspection of the defective Product.
We have the right to refuse a claim if:
  • the defect occurred outside the warranty period of 2 years
  • the Product has been damaged by abuse, negligence or misuse
  • the Product has been modified by or for the Customer
  • the Product shows no more than signs of normal wear and tear
Exchange
We may accept the exchange of a Product for another Product at our own discretion.
Contact
You can contact us using the Website's contact form or by other means using the following details:
Vincent Paeder (company ID: 3134765-6)
Kirkkokatu 30 as 2
28900 Pori
Finland
e-mail address: inquiries (at-sign) paeder.fi
phone: +358 40 874 65 17 (workdays 9-17)